SMA Productions respects your privacy and is committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://smaproductions.com.au, engage with our services, or interact with us through other channels.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and postal address.
Event Details: Information related to events you inquire about or book, including dates, locations, and preferences.
Payment Information: Credit card details and billing information for ticket purchases or bookings.
Communication Records: Correspondence with us via email, phone, or our contact forms.
2. How We Use Your Information
We use your personal information for the following purposes:
To respond to inquiries and provide information about our shows and services.
To process bookings and ticket purchases.
To communicate event details, updates, and promotions.
To improve our website and services based on user feedback.
To comply with legal obligations and resolve disputes.
3. Sharing Your InformationWe do not sell, rent, or trade your personal information.
However, we may share your information with:
Service Providers: Third-party vendors who assist with payment processing, ticketing, and event management.
Legal Authorities: When required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
Access and correct your personal information.
Request the deletion of your personal information, subject to certain exceptions.
Opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
To exercise these rights, please contact us at info@smaproductions.com.au.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyse site usage, and deliver personalised content. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.
7. Third-Party Links.
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: info@smaproductions.com.au
Phone: 1300 88 44 28
Address: 2/14 Bayswater Rd, Potts Point NSW 2010, Australia
